Terms of use

01The basics

These terms are an agreement between you and DURRANI LAB PRIVATE LIMITED, Khori Galli, Latur, Maharashtra, India (“Durrani Lab”, “we”, “us”), which makes and publishes Dragon Heist (the “game”).

By installing or playing the game, you agree to these terms. If you do not agree, please do not install or play it.

You must be at least 13 years old to play. If you are under 18, or under the age of adulthood where you live, a parent or guardian must read and accept these terms for you.

02Your licence to play

The game is licensed to you, not sold. As long as you follow these terms, we give you a personal licence to install the game and play it on devices that you own or control. This licence is:

• for your own enjoyment, not for commercial use;
• non-exclusive, which means other players get the same licence;
• non-transferable, which means you cannot pass it on to someone else;
• revocable, which means it can end as section 12 describes.

You must also follow the rules of the app store you got the game from.

03Fair play

Please do not:

• copy, sell, rent, lend or sublicense the game;
• change the game, take its code apart or reverse engineer it, except where the law clearly allows you to;
• use cheats, bots, hacks, modified versions or other tools that change how the game works;
• interfere with the ads, or create fake ad views or taps;
• remove or hide any copyright, trademark or other notice;
• use the game in a way that breaks the law or harms other people;
• use our names, logos or artwork in a way that suggests we support you or your product, unless we have agreed in writing.

04Coins and virtual items

The game has coins and other virtual items, such as treasure and kit for the thief. They exist only inside the game.

• They have no cash value. They are not money and not property.
• They cannot be redeemed. You cannot exchange them for money, goods or anything of value, from us or from anyone else.
• They cannot be sold or transferred to another person or another device.
• You have a licence to use them, not ownership. That licence is limited to playing the game.
• We may change them. To keep the game fair and fun, we may change how they are earned, what they cost and what they do.

Your coins, items and progress are saved only on your phone. They are lost if you uninstall the game, clear its data, or change or reset your phone. We have no copy and cannot restore them.

05Ads

The game is free because it shows ads.

• Some ads are videos you choose to watch in return for a reward in the game. They are always optional.
• Other ads appear after a heist has ended. They never appear while you play.
• Google AdMob and its advertising partners supply the ads. We do not choose each ad and we do not endorse what it shows.
• If you tap an ad, you leave the game. What you do next is between you and that advertiser, under their terms.
• An ad is not always available, for example when you are offline. If a rewarded ad cannot be shown, its reward is not given.

06In-app purchases

The game has no in-app purchases today. We may offer them later, for example an option to remove ads. If we do, these rules apply:

• Purchases are made through your app store and its payment system, under the store’s terms.
• You see the price, including any tax the store must show, before you confirm.
• What each purchase includes is described at the point of sale.
• Refunds are handled by the app store under its refund rules. Please ask the store first.
• Coins and items you buy are still virtual items under section 4.
• We will not sell random boxes or other paid items with a random result without showing the odds first.

Nothing in this section takes away refund or cancellation rights you have under the consumer laws where you live.

07Updates and availability

We may update the game, and change, add or remove levels, features and balance. We may also stop offering the game. An update may be needed to keep playing, and it may need a newer version of your phone’s operating system.

We want the game to work well, but we do not promise to keep it available, supported, or working on every device.

08Who owns what

We and our licensors own the game and everything in it: the code, artwork, characters, sounds, text, the name Dragon Heist and our logos. Copyright, trademark and other laws protect them. These terms give you a licence to play. They do not give you ownership of anything.

If you send us ideas or feedback, we may use them freely, without paying you and without any duty to you.

Names and logos of other companies, such as Google Play, belong to their owners.

09Privacy

Our privacy policy explains what data is processed when you play, and the choices you have.

10No promises beyond the law

The game is provided “as is” and “as available”. As far as the law allows, we make no promises about it. In particular, we do not promise that the game will be free of errors, that it will never be interrupted, or that your progress will never be lost.

Some countries give consumers legal guarantees that a contract cannot remove. If you have such rights, these terms do not take them away.

11Limits on our liability

As far as the law allows:

• we are not liable for indirect or consequential losses, or for lost data, progress, profits or opportunities;
• we are not liable for things outside our reasonable control, such as problems with your device, your network, the app store or an advertiser;
• our total liability to you for all claims about the game is limited to the amount you paid us for it in the 12 months before the claim. The game is free, so this amount may be zero.

Nothing in these terms limits liability that the law does not allow us to limit, such as liability for death or personal injury caused by negligence, for fraud, or for deliberate wrongdoing.

12Ending these terms

• You can stop at any time. Just uninstall the game.
• We may suspend or end your licence if you seriously or repeatedly break these terms.
• When the licence ends, you must stop playing and uninstall the game. You are not owed anything for unused coins or virtual items, unless the law says otherwise.
• Sections 4, 8, 10, 11, 15 and 17 continue to apply after these terms end.

13Changes to these terms

We may update these terms, for example when we add a feature or when the law changes. We will post the new version on this page and change the date at the top. If a change is important, we will also tell you in the game or on its store page.

If you keep playing after new terms take effect, you accept them. If you do not agree, please stop playing and uninstall the game.

14App store terms

The app store you use has its own terms, and they apply to you too. On Android these are the Google Play Terms of Service.

If you get the game from the Apple App Store

This part applies when an iOS version is released.

• These terms are between you and us, not Apple. We, not Apple, are responsible for the game and its content.
• Your licence is limited to Apple devices that you own or control, as the App Store’s usage rules allow.
• Apple has no duty to provide maintenance or support for the game.
• If the game fails to meet a warranty that applies, you may tell Apple, and Apple will refund the purchase price, if any. As far as the law allows, Apple has no other warranty obligation for the game.
• We, not Apple, handle any claims about the game, including product liability claims, claims that it breaks a law, and claims that it infringes someone’s intellectual property.
• You confirm that you are not in a country under a US Government embargo, and that you are not on a US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

15Governing law and disputes

If something goes wrong, please write to us first. Most problems can be solved by email.

These terms are governed by the laws of India. Subject to the next paragraph, the courts at Latur, Maharashtra, have jurisdiction over any dispute about these terms or the game.

If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts or consumer forums there.

16Complaints and grievances

Send any complaint about the game to our Grievance Officer at contact@durranilab.com, or by post to DURRANI LAB PRIVATE LIMITED, Khori Galli, Latur, Maharashtra, India. We acknowledge a complaint within 48 hours and resolve it within one month.

17General

• If a court finds part of these terms invalid, the rest still applies.
• If we do not enforce a term straight away, we can still enforce it later.
• We may transfer our rights and duties under these terms to another company, for example if the game is sold. Your rights are not reduced by this. You may not transfer yours.
• These terms, with the privacy policy, are the whole agreement between you and us about the game.

18Contact