Skip to content
Games

Dragon Heist

Delete your data

How to ask DURRANI LAB PRIVATE LIMITED (Durrani Lab), the maker of Dragon Heist, to delete the data linked to your copy of the game.

Effective and last updated on

The short version

  • Dragon Heist has no accounts, so there is no account to delete. Your progress is a file on your phone.
  • The game’s usage statistics are linked to a random Player ID, not to your name. Send us that ID and we delete the statistics that belong to it.
  • It is free, and we answer within one month.

This summary helps you find your way. The full text below is what applies.

01How to ask for deletion

  1. Open Dragon Heist and tap PRIVACY on the menu.
  2. Tap your Player ID to copy it. It is a long code of letters and numbers.
  3. Email contact@durranilab.com, paste the Player ID, and say that you want your Dragon Heist data deleted.

We confirm by email when it is done, within one month. If the Privacy screen shows no Player ID (for example because usage statistics are switched off or the phone has been offline), email us anyway and we will help.

You do not need to give your name, and we do not ask for proof of identity beyond the Player ID. If you no longer have the game installed, the ID is gone with it: see “What you can delete yourself” below.

02What is deleted

  • Usage statistics linked to your Player ID in Google Analytics for Firebase: the record of heists started and finished, levels, stars, coins, rewards claimed and ads shown, with the device details Google attaches to them (phone model, Android version, country, app version). We delete them with Google Analytics’ own user deletion tool.
  • Your email to us, once the request is handled, except the short record described below.

03What is kept, and for how long

  • Totals that identify nobody, such as how many heists were played on a day. They cannot be linked back to you.
  • A record of your request (the date, the Player ID and what we did), for as long as we need it to show that we handled it, unless the law requires longer.
  • Advertising data held by Google. Ads in the game are served by Google AdMob, and Google keeps that data under its own rules, linked to your phone’s advertising ID. We cannot delete it for you. You can reset or delete the advertising ID in your phone’s settings (Settings, Google, Ads), and manage Google’s data at My Ad Center.

Even without a request, Google Analytics keeps statistics linked to a Player ID for 2 months only. After that they are deleted automatically.

04What you can delete yourself

  • Your progress (coins, stars, levels, kit): uninstall the game, or clear its storage in your phone’s settings. It exists only on your phone.
  • Future statistics: switch Usage stats off on the game’s Privacy screen. The game then stops sending statistics from your phone.
  • The Player ID itself: uninstalling the game removes it. A new one is made if you install the game again.

The full details are in the Dragon Heist privacy policy.

05Contact

Write to contact@durranilab.com, or by post to:

DURRANI LAB PRIVATE LIMITED
Khori Galli
Latur, Maharashtra
India
Email: contact@durranilab.com